How to secure your Domain Name extensions in Kenya

Secure your domain from possible loss to fraudster.

How do I secure?

  1. use private records
  2. lock the domain name

use private record

This feature is available from most domain registrars in Kenya; some at an extra fee and some for free. privacy is available for almost all domain name extensions including  some country code domains such as .CO.KE , .OR.KE, .AC.KE, .ME.KE, .SC.KE…e.t.c privacy basically mask the correct information with some record representing the privacy service provider.

What is information

Refer to a set of contacts records maintained by domain name registry showing owners and administrators of a certain domain.

Go to  to check for your domain name

Here is an Example.

Domain Name:
Domain ID: 141669-KENIC
WHOIS Server:
Referral URL:
Updated Date: 2017-06-27T18:52:09.793Z
Creation Date: 2014-01-30T17:12:02.802Z
Registry Expiry Date: 2018-01-30T17:12:02.816Z
Sponsoring Registrar: Truehost Cloud Limited
Domain Status: ok
Registrant ID: 399266-KENIC
Registrant Name: Ryanada Limited
Registrant Street: 14460
Registrant City: Nairobi
Registrant State/Province:
Registrant Postal Code: 00400
Registrant Country: KE
Registrant Phone:
Registrant Phone Ext:
Name Server:
Name Server:


2. Lock your domain

Lock domain means preventing any  unauthorized edit or update of DNS information that may include WHO.IS records, Nameservers, and other DNS Setting.

Lock option is available on your client area or portal of domain name registrar website

Check out Truehost Kenya for these services.

Cloud hosting services in Kenya

Cloud hosting services in Kenya

Cloud hosting the new terminology in town that everyone pretends to understand better those others. But what exactly is cloud hosting anyway.

Digital Ocean one of the leaders in cloud hosting describes Cloud hosting as a new Flexible approach or method of configuring servers to ensure most affordable, scalable and reliable web infrastructure.

cloud hosting

cloud hosting

Qualities of cloud hosting

Flexible – can vary different type of resources depending on demand and application – Customizable

A cloud hosting platform allow configuration of computing resources to the interest of client, a client may opt for 2GB RAM , 1 Core Processor and 20GB Storage as per the demand of the application. It also allows reconfiguration of the resources in upgrade or downgrades any other later date.

Affordable – pay for what you use

Cloud hosting has flexible billing, services are billed per month or even hour and therefore customers pay for what they consume.

Scalable – can add resources on demand

Cloud hosting platforms allow upgrades and downgrade of resources anytime, seamlessly without any form of disruption of service.


Reliable – Redundant network and storage

To ensure reliability, cloud hosting is ran on a network of redundant servers to ensure highest uptime possible to the hosted applications.

Storage in cloud hosting is also redundantly managed through a series of backup and network storage resources; this ensures there are no risks of data loss.

cloud servers

cloud servers

Resources offered and billed separately include:

Compute – processing resources

Storage – Refer to the disk space resources.

Network – networking resources

Loan balancers – for balancing processing load.

Monitoring – monitoring resources.




Domain name registrations in Kenya

Domain name registrations in Kenya

There are 200 or about domain registrars and resellers in Kenya.

The huge number of players in the small industry has led to high competition which has further fueled cost cutting in domain name prices.

Players in the web and web services market barely make any money from both Generic domain extensions like .com, .net, .org, .cloud

As well as country level domains .CO.KE, .NET, .OR.KE, .NE.KE, .AC.KE domains among others. Players make less than $5 dollars per a domain name registration.

A popular model among top domain registrar is running the domain name registration on subsidized prices to attract client for other services a model popularized by Godaddy.

Customers in Kenya are the real winners of domain name prices wars in Kenya.

At Truehost we seek to provide fair prices for domain name registration, domain name transfer and domain name renewal services.

Truehost Kenya offer more than 700 domain name extension – basically all the Africa – .CO.ZA, .ZA, .ET. .NG, .COM.NG, .BT, .RW, .CD,   .COM.GH, EDU.GH   among others.

Web hosting and domain registration in Nigeria are spear head by our sister company Truehost Nigeria.

Globally Truehost trade under truehost cloud

Check out latest offers for domain name for the Kenyan Market    from the reliable and most trusted   and secure domain name KENIC and ICANN registrar in Kenya.

Domain Management Tools Supported at Truehost Kenya

Domain Management Tools Supported at Truehost Kenya

At Truehost Kenya Client Area provides Domain Name Service Management (DNS )Tools that allow a client to change a few options about the domain Name. Domain Name Service management option vary from one TLD to another depending on type of TLD and options supported by the particular domain registry API – organization accredited to manage particular TLD under ICANN. Some of the options that a client can change from client area portal include:

  1. Domain name locking
  2. Domain name privacy
  3. Domain Name EPP
  4. Domain Name Nameserver edit
  5. Domain name service advance tools

VPS Based in Kenya

VPS Based in Kenya

Virtual Private Servers in Kenya are a key investment for any business operating in the region. These offer firms and businesses a chance to have their data physically located in Kenya, without unnecessary CapEx Spend, and with the flexibility of quick set up, buying on demand and ease of scaling when demand changes.

Kenya is a major technological hub in East Africa, a regional leader in terms of technological advancements, direct foreign investments and housing regional offices for major multinational companies. With a vibrant ICT sector, Kenya leads the region in terms of infrastructure and availability of skilled labour in various sectors. With this status, global firms have found the need to have dedicated servers or virtual private servers located in Kenya for ease of managing their operations in the region.

The existence of cheap virtual servers in Kenya is credited to availability of several data centres located in Kenya, and the connectivity to the rest of the world via several undersea optical fibre cables. There is also a local internet exchange point that makes it easier to route the Kenya traffic, and even the data within East Africa, thus making virtual private servers serving local population extremely fast. Coupled with a highly skilled labour force and a tech savvy population, many VPS providers in Kenya are able to offer nearly 100%uptime and relevant support. Other services like mail servers are also available at competitive prices, usually lower than what they cost in the developed economies.

Reliable webhosting Services.

Reliable webhosting Services.

Every business in Kenya requires a Reliable web hosting service provider. Reliable web host is what defines Truehost Cloud from other players in web and email hosting market. Reliable email and web hosting requires quality and fast servers that have 100% uptime. Truehost Cloud has linux and windows servers for the web and email hosting services. Each server must have a minimum of 99.999% uptime, if any server does not meet this requirement due to connectivity or application or data centers’ issue the server is replaced immediately.

The best linux web hosting is possibly at Truehost Cloud. Truehost Cloud possibly has the best web hosting as well; web hosting host windows technology based websites. A typical ASP.NET account includes PHP scripts, ASP Scripts, MYSQL database, MSSQL database, .NET framework, Single Click installer for 400+ scripts such as WordPress, Joomla, WebERP, among others.

Truehost Cloud has recently introduced windows based hosting making one of the few players providing windows based hosting in Kenya. Applications and Website owners in Kenya do not need to host their .NET and ASP websites and MSSQL database applications with some foreign entities. Host at Truehost Cloud a company with reputation for quality and reliability.

Truehost Cloud windows based email and web hosting includes power MSSQL Database tools including SQL Server reporting applications. All these plus other PHP and ASP.NET based script runs on Windows Server 2012.

A company with office and data center presence in Kenya, Bangalore, India France, Canada, US, Nigeria among other places.

Coming up web hosting services include python and Django Hosting, Truehost Cloud plans to be most reliable cloud partner for developers in Kenya, Nigeria and India.

Kenic domain registrars

Kenic domain registrars

Kenic stands for Kenya Network Information Centre. This is a government sponsored organization that operates under CA, Communication Authority – the Kenyan government body in charge of regulation of telecommunication entities and their operations.

CA through Kenic licenses and regulates .KE domain registrars in Kenya. Kenic operates .KE registry. .KE is country level TLD for Kenya.

.KE registry supports 8 domain extensions including

  1. for commercial entities operating in Kenya
  2. for non-profit organization operating in Kenya
  3. for network entities operating in Kenya
  4. for personal blogs operating in Kenya
  5. for information and news related services operating in kenya
  6. for government bodies in Kenya
  7. for institutions of higher learning operating in Kenya
  8. for primary and secondary schools operating in kenya

All the over 100 domain registrars are equipped with technology to register any of the extension on behalf an end user.

Top domain registrars in Kenya are also registrars of non-Kenya domain extensions. Such as .com, .net, .biz, .org, .info, .me, among others.

Top domain registrars in include Truehost Cloud, Kenya Web Experts, Sasahost, Eac Directory, Safaricom Webhost Kenya among others. Most top domain name registrar provides other domain name related services such as web hosting, email hosting, dedicated servers, Virtual Private Servers, private email servers, web design and development among others.

Truehost Cloud does not only provide the best domain registrar services but also reliable email and web hosting, quality cloud servers, VPS in Kenya and dedicated servers located in different locations all over the world such as Nairobi, Johannesburg, Gravelines, Toronto, Phoenix, Rio de Janeiro, Cairo,

Dedicated servers in EU and US, Canada.

Dedicated servers in EU and US, Canada.

Dedicated server refer to a computer server hosted in a data center for use by a single entity for one or multiple applications. The most common utilization of dedicated servers is dedicated server leased by a cloud service provider or a web hosting entity who uses dedicated server to host several cloud applications and websites for several clients.

Another common utilization of dedicated server is a company leasing dedicated server to host her own applications on it to support the company operations. A company can utilize a dedicated server to serve as a utility server that will serve all the company server requirements – act as an application server, web server, email server, and a data base server.

Bigger companies or companies with higher requirements may have dedicated servers serve as dedicated application server or dedicated private email server or dedicated web server or dedicated database server.

Truehost Cloud provide a wide array of dedicated servers varying in computing and storage resources all located at various locations including Kenya, South Africa, Egypt, USA, Canada, France, India, Brazil.

The most important quality of servers at Truehost Cloud and Cloudpap is 100 percent uptime, redundant connectivity, a minimum of Tier III data centers in countries that are politically and social economically stable.

Truehost Cloud and Cloudpap also provide self-healing and early failure detection technology to the servers to ensure support and monitoring team are able to avert or control any damage to clientele data and cloud computing operation.

Security applications and procedures is one of the major innovations that Truehost Cloud and Cloudpap have invested in to ensure secure private email servers, secure database servers, secure application servers, secure web hosting servers and secure utility servers.

Truehost Kenya Terms of Service, Web hosting in Kenya TOS

This POLICY governs the use of Truehost Kenya’s web hosting service. Violation of this POLICY may result in suspension or termination of your service. In the event of a dispute between you and Truehost Kenya regarding the interpretation of this POLICY, Truehost Kenya’s interpretation, in its reasonable commercial judgment, shall govern.

The following is the entire TERMS OF SERVICE agreement between Truehost Kenya and the personal or corporate account holder. Truehost Kenya provides World Wide Web Hosting, web design and script installation. Truehost Kenya has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services. Truehost Kenya’s general policy is to act as a provider of Internet presence. Truehost Kenya reserves the rights to suspend or cancel a customer’s access to any or all services provided by Truehost Kenya when we decide that the account has been inappropriately used

  • Privacy guarantee

Truehost guarantees client contact information is securely stored and no sharing of such information with third party.

  • Uptime guarantee

Truehost has a 99.95% uptime that is observed for its services: Please note that scheduled downtime is not counted as ‘real downtime’ since prior communication will be made to affected users.

  • Technical support

Truehost provides 24 hours support all the days of the year: Avenues of communication include calls, live-chat, emails and ticket method.

  • Payments

Truehost accepts payments via Lipa Na Mpesa, PayPal or bank transfer.

You agree to pay for the Services on time and in advance for the billing cycle Services are provided for. Invoices are generated 14 days before the renew date of the Services. Truehost provides 7 days grace period after the renew date. If the invoice is not paid within the 7 days grace period services will be temporary suspend services until the invoice is paid in full. Services are terminated if not paid in full 15 days after the Services have been suspended.

  • Refund Policy

Truehost Do NOT offer refund for any services Offered, including but not limited to domain registered, hosting account setup, server setup, ssl setup, website created,domain transferred.

Refund is only offered against over-payments, payments made against no service or incorrect transactions,

  • Account activation

We provide instant account activation for our shared and reseller web hosting plans.

VPS servers are activated within 2 hours in most.

Dedicated servers are activated within 6 hours.

  • Content and prohibited actions

Customer agrees to use the Services for lawful purposes only. Truehost prohibits the following content on our servers and network.You MUST not publish or transmit via Truehost Kenya’s service any content that Truehost Kenya reasonably believes:

  1. Constitutes child pornography.
  2. Constitutes pornography.
  3. Is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech.
  4. Is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes.
  5. Is defamatory or violates a person’s privacy.
  6. Creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement.
  7. Improperly exposes trade secrets or other confidential or proprietary information of another person.
  8. Is intended to assist others in defeating technical copyright protections.
  9. Clearly infringes on another person’s trade or service mark, patent, or other property right.
  10. Promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking.
  11. Is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Truehost Kenya.
  12. Truehost Kenya WILL terminate service for any of the above reasons and it’s at Truehost Kenya WILL not issue a refund.
  13. Hacker focused sites
  14. Proxy Scripts
  15. Anything related to torrents
  16. Starting background processes on shared servers
  17. Warez, hacking tools, exploits

Any account found to be in violation of another’s copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting.

Customer agrees NOT to use our shared, reseller, VPS or dedicated servers hosting space for storage of backups. We advise customers to store their back up externally.

Customer is responsible to keep their accounts Scripts, plugins and modules up to date and secure at all times and strong passwords must be used always.

Customer agrees to keep his contact information and e-mail on file up to date at all times. We will use the e-mail on file to send notifications about generated invoices, due invoices, Services suspension, Services termination, new Services provisioned and any other related information.

  • Cancellation

Cancellation requests need to be placed via the client dashboard by raising a ticket or by writing cancellation requests on e-mail to be considered legitimate request.

  • ANTI SPAM policy

We have a zero tolerance against SPAM. Accounts used to send SPAM will be suspended immediately and the owner will be alerted. If the SPAM sending is repeated the account will be removed from our server. We do not allow bulk mailing from our shared servers. Truehost offers a separate service if you need to send thousands of e-mails.

  • Resource usage

Any account on the server cannot use more than the allocated CPU or memory resources. If you use too much system resources, you will be notified to take the necessary actions. If the usage is too high to keep the server unstable, we will suspend the overloading account so that it doesn’t affect the other clients on the server.

  • Hosting Transfers

Our Transfers Team will make every effort to help you move your website to us. Transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for thirty (30) days from your sign up date.

  • Backup

You are solely responsible for backing up your data in all circumstances.

  • User content.

User Content includes any content posted by you or by users of any of your websites hosted through the Services (‘User Websites’). You are solely responsible for any and all User Content and any transactions or other activities conducted on or through User Websites. By posting or distributing User Content on or through the Services, you represent and warrant to Truehost Kenya that:

  • You have all the necessary rights to post or distribute such User Content, and
  • Posting or distribution of such User Content does not infringe or violate the rights of any third party.

Truehost Kenya exercises no control over, and accepts no responsibility for, User Content or the content of any information passing through Truehost Kenya computers, network hubs and points of presence or the Internet. Truehost Kenya does not monitor User Content. However, you acknowledge and agree that Truehost Kenya may, but is not obligated to, immediately take any corrective action in Truehost Kenya’s sole discretion, including without limitation removal of all or a portion of the User Content or User Websites, and suspend or terminate any and all Services without refund if you violate the terms of this Agreement. You hereby agree that Truehost Kenya shall have no liability due to any corrective action that Truehost Kenya may take.

  • Changes to the terms

Truehost reserves the right to make changes to the terms at any time without notification. Customer agrees to visit the terms of service regularly for updates

How to increase Upload size in Cpanel in Kenya

  1. Change the Cpanel Theme to lantern_paper
  2. Scroll down to software section
  3. Click the Multiphp ini Editor
  4. Select the Basic mode
  5. On the dropdown, select the home directory
  6. Scroll down to the last item, upload_max_filesize and change to the one want.
  7. Enjoy your uploads
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