3 ways to effectively use a .KE domain name if you are not ready to build a website

If you want to acquire your .ke domain name, but then you are not ready to build your website, there
are effective ways that you can use your domain. This means that you do nto need to find loads of
money to pay a web developer before you go to Truehost Cloud to get your domain. You can simply go
to the TrueHost client area, order your .ke domain, and benefit in the following ways.

1. Protect your brand online
If you do not acquire your .ke domain name early enough, be sure that someone else will get
your preferred name before you, and he will control your presence online. If you have a
business name that you are already using, and it is known by your clients, chances are that they
will use search engines to look for you online, using your brand name, and they might end up
being directed to the person who has the domain, even if it is your competitor.
Even if you have not built an online presence yet, make sure that you acquire your .ke domain as
soon as you have thought about a suitable business name, product name, or blog name. This
way, you will be protected online.

2. Create a customized email address
Once you acquire a .ke domain from Truehost, you can get customized email addresses pointed
to your domain. This would be something like info@mydomain.ke, or any preferred name that
you choose.
The advantage of having a customized email address is that you gain more trust from users, as
opposed to using the common email platforms.

3. Forward it to an online profile, or store.
If you have a Facebook page, or any online profile, you can redirect your traffic to that page
using your domain name. This can help you build the online profile since anybody going to your
domain will land in your preferred page.

Common misconceptions that Kenyans have about websites and domain names.

The common domain name extensions for Kenya which are provided by Truehost include .co.ke, .or.ke,
and .ke extensions. This means that if you are in Kenya, you need to secure your domain name as soon
as possible, as your unique name might be taken up by someone else. With this information, it is
expected that every person would try to grab their domain name as soon as possible, and every business
would get a website running to solidify their presence. Unfortunately, that is not the case. People are
reluctant to acquire domains, and Truehost cloud has identified a few misconceptions that people have
about domain names. Here we go:

1. Domain names are expensive
What is the cost of a domain? Surprisingly, most domains are cheaper than what people would
want to imagine. Truehost cloud charges just KES 1000 for almost all the major domains such as
.com, .org, .net, and only KES 570 for .co.ke domain! This means that with just 570 shillings, you
can have your domain, and if you couple that with the free web hosting service that Truehost
offers, you will have your .co.ke domain and emails set up and running at only 570 bob! Get a
website builder, and you have a website running within seconds.
Domain names are not expensive.

2. Setting up a domain name is too technically challenging
If you think that setting up a domain name is technically challenging, you are partly right. Partly
right because, a lot of complex operations are involved. However, you are also very wrong,
because you do not need to handle any of those complex parts; Truehost will do all of that for
you. All you have to do is to choose a domain name, and you are good to go.

3. My business is too small to have a website
If you think your business is too small to have a website, then there are two options. Its either
you lack ambition (ouch!), or you do not know. In an age where people are using Google to find
products that they need to buy, or using maps to find the next shop place where they can have
their shoes repaired, then the least you can do is to be found online. Investing as little as 570
bob into your business is not that expensive!

Everything you need to know about websites and web hosting


Sometimes when you need a website, you just need a website! You may not be concerned about the details therein, as they say, the devil is always in the details. But the moment you start ‘getting’ your website, many other things come up. You need to choose a domain name, get a hosting with sufficient bandwidth, storage and latency, have cPanel, installed, use Content Management system such as WordPress, Joomla or others, set up email forwarders and IMAP clients, and many other technical terms. All these details may confuse, and here we are going to explain them in the simplest terms possible.



A website is a collection of pages in the worldwide web, including documents, information, media, graphics or even databases. These together constitute a website, and when you want to create a website, you are simply putting all this together in a way that someone can easily access it. To achieve this, there are several things that you will need to know, have or use:


Domain name

Domain refers to the address that will be used to access your website. You will need to register a domain name, and this is something that looks like www.mydomainname.com, or www.mydomain.co.ke. ‘My domain’ here refers to your name of choice, such as your business name, your brand name, or any name that you choose to use. For a list of all the available domain names, check Truehost Domains Page.

Web hosting

Web hosting, internet hosting, or simply hosting refers to the service that avails you some storage space, computing power, and necessary software, in a computer that is publicly accessible over the internet. This means that whatever you place an install there will be available over the internet, unlike a file in your home PC which cannot be accessed over the internet. This is called hosting, and Web hosting companies like Truehost Cloud offer you different web hosting plans, including shared hosting and virtual machines.



Storage refers to the hosting space that the hosting company avails to you, to use for your website. This is measured in bytes, and could range from MBs to several GBs or TBs. The choice of an appropriate storage depends on the size of your websites, and in most cases, 10 GB is good enough.



This is another magical term when it comes to web hosting. Once you have been given a web hosting space, you need to be assured that you have access to the space. This is more like an access road that will be used to access the web hosting space.

The access road can be defined either in terms of the number of lanes, or the number of vehicles that are allowed to pass per unit time. In web hosting terms, this means that the bandwidth would be limited to a dedicated connection speed of 1 Mbps, or to a monthly total data transfer of 100GB to and from your hosting space. Why such restrictions? Because, internet service providers charge for data transferred, and someone hosting videos will have a lot of data moving from their website, and they need to fairly pay for that traffic.



Do not make an assumption that there is an aPanel, bPanel, and then cPanel. But cPanel, is the software that manages your hosting space, allowing for installation of others tools, management of the hosting space, and creating and managing email addresses. You will login to your web hosting space by using the link www.mydomain.com/cpanel. cPanel is like the operating systems for your hosting space.


Content management System

Once you have your web hosting space, and access to it via cPanel, you need some software to help you manage the content that you will be uploading there. This is where CMS comes in, and there are many such software such as WordPress, Joomla, and many others. Truehost Cloud hosting space and cPanel allow installation of various open CMS, and it is up to you to choose the one you want.



Webmail is the web service that allows you to access your emails through your browser. Once you have your domain and hosting set up, you can access your webmail email service by using the link www.mydomain.co.ke/webmail.


Email Client

When accessing emails, there are several tools that are meant to help one do so. Such can be software like Microsoft Outlook, or any mail applications that are available for android and iOS. These are what we call email clients, and are useful as they help us have access to the emails even when we are offline. The technology behind how these operate is usually either POP3 or IMAP, and setting up any of these is easy, as these email clients can do that automatically, giving you access to your emails instantly.


Website builder

Building a website is never a walk in the park. There are lines of code to write, programming language to learn, and databases to integrate. But then, this is not the year 1999, where everything must be complicated. Welcome to the world of website builder, where anyone can design and develop their own website by simply dragging and dropping.

Truehost website builder allows one to drag objects across a page, order them in the best way possible, and publish the website online. It is like creating your own website using Microsoft Office. Simply click, drag and develop.


What are you waiting for? Get your website started now.

How to Lock or Unlock a domain name

Registrar lock is a feature associated with each domain name that has been registered. It ensures that the domain is not transferred without the client’s consent.

To set/release the registrar lock, follow the steps below.

  1. Log in to Truehost Client Area account
  2. Select My Domains>>>Domains
  1. Click on the Drop down Settings icon of the domain you want to lock/release then select Manage Domain
  1. Select Registrar Lock from the left pane. Alternatively, you can click on the Change the registrar lock status for your domain link
  1. You will then see the Registrar lock status. Click the blue button to Enable or Disable as you wish

DNS commands

And now, here are the commands. To use them, open your terminal on Linux/Mac or command line in Windows.

  1. Ping

This is by far the most common command used to quickly check for reachability of an IP. You can ping an IP, domain name, host name or even name server.

Usage: On Linux/Mac, open Terminal and type as follows:

[user@hostname ~]$ ping -c 4

[user@hostname ~]$ ping -c 4 truehost.co.ke

[user@hostname ~]$ ping -c 4 ns15.truehost.cloud

Note: You need to specify how many ping test should be run before ping stops. Otherwise you will need to manually stop the ping process by typing Ctrl+Z as it will continually ping

On windows open Command Line and type:


ping truehost.co.ke

ping ns15.truehost.cloud

Other than checking the reachability of an IP, the ping command also displayed the IP address of the domain name or name server.

  1. Nslookup

This one is used to query the IP address, name servers and host name. If used to query a domain name or host name, it will provide an IP address for as a result if the domain name/host name is valid and reachable. If used to query an IP, it will provide the host name, PTR and name servers for the server owning the IP.

  1. traceroute / tracert

This one shows the path taken by a packet from your computer to the server. Typically, it displays the route taken by a packet to reach destination.

Usage: On Linux/Mac, the command is used as traceroute while on Windows, the command is used as tracert. To use, open Terminal and type

[user@hostname ~]$ traceroute truehost.co.ke

[user@hostname ~]$ traceroute

  1. host

This is probably the most powerful DNS tool available for Linux machines. It is a DNS lookup utility that us used to lookup all types of DNS records. All you’ll need to do is provide the correct option.


  • Get associated IP addresses and MX records for a domain e.g.

    [user@hostname ~]$ host truehost.co.ke

    truehost.co.ke has address

    truehost.co.ke mail is handled by 0 truehost.co.ke.

  • Use -t ns option to find domain name servers

    [user@hostname ~]$$ host -t ns truehost.co.ke

    truehost.co.ke name server ns25.truehost.cloud.

    truehost.co.ke name server ns24.truehost.cloud.

  • Use -t cname option to find the domain cname

    [user@hostname ~]$ host -t cname truehost.cloud

    truehost.cloud has no CNAME record

    [user@hostname ~]$host -t cname mail.google.com

    mail.google.com is an alias for googlemail.l.google.com.

  • Use -t mx option to find the MX records for a domain

    [user@hostname ~]$ host -t mx truehost.co.ke

    truehost.co.ke mail is handled by 0 truehost.co.ke.

  • Use -t txt to find the domains TXT record

    [user@hostname ~]$ host -t txt truehost.co.ke

    truehost.co.ke descriptive text “v=spf1 ip4: +a +mx +ip4: ~all”

  • Use -C option to find the SOA records

    [user@hostname ~]$host -C truehost.co.ke


    truehost.co.ke has SOA record ns24.truehost.cloud. truehostcloud.gmail.com. 2018030514 3600 7200 1209600 86400


    truehost.co.ke has SOA record ns24.truehost.cloud. truehostcloud.gmail.com. 2018030514 3600 7200 1209600 86400

  • Query a particular name server

    [user@hostname ~]$host truehost.co.ke ns24.truehost.cloud

    Using domain server:

    Name: ns24.truehost.cloud



    truehost.co.ke has address

    truehost.co.ke mail is handled by 0 truehost.co.ke.

Online DNS management tools

Online DNS management tools

There are several online tools that can be used to view DNS records. These are websites/commands designed to provide information on domain names. They can be useful in many scenarios e.g. when you want to check:

  • if a domain name is available or not
  • the hosting servers of a particular website or emails

Here are the websites:

  1. intodns.com

IntoDNS checks the health and configuration and provides DNS report and mail servers report.

And provides suggestions to fix and improve them, with references to protocols’ official documentation.

Usage: Type https://intodns.com/ on your browser and on the search box displayed, type your domain name and press Report. Note that intodns.com does not check sub domains.

  1. whois.com

Queries whois database for verified domain name registration information. It also provides the name servers a domain currently points to.

Usage: Type https://www.whois.com/ on your browser and on the search box at the top right, type the domain and press WHOIS. Note that whois information can be hidden thus may not be seen for some domains. Also, the same service is provided by many other websites. All web hosting and domain registration companies have this whois domain checker on their websites.

  1. mxtoolbox.com

This is a very powerful online too; used for various purposes. They combine all of your MX record, DNS, blacklist and SMTP diagnostics in one integrated tool. If you need to know whether your IP address is in any blacklists, this is one of the spots to check.

Usage: Type https://mxtoolbox.com/ on your browser. It will provide a search box with a drop down list next to it. First choose the DNS record you want to check – or if you want to check blacklist status, choose that. Then type your domain name or IP address or Host Name and click on the button adjacent to the search box. The button will display the type of record you are looking up.

  1. gtmetrix.com

This one is used to analyse your website speed and provide suggestions to make it faster.

Usage: Type https://gtmetrix.com/ on your browser and enter the domain name you want to analyse then press Analyse. The website will load your site and display a report on the speed of the site and how it can be improved.

  1. crt.sh

This is a website used to check the certificate transparency of websites running under HTTPS. Certificate Transparency is a process in which HTTPS domains are reviewed via public records to verify that the SSL certificates are legitimate.

Usage: Type https://crt.sh/ on your browser and on the search box displayed, type your domain name and the certificate record will be displayed there if it exist. If not, the the notice Certificates None Found will be displayed. If you have another domain parameter such as certificate serial number or Subject Key Identifier, you can use that in the search box by first clicking on the Advanced link. You will be able to fill the detail in the search box and search for the certificate

  1. verify-email.org

This is a website that is used to verify if an email address exists or has proper DNS records to allow it to send/receive emails. It is useful when you realised your messages to a particular email address are bouncing.

Usage: Type https://verify-email.org/ on the browser and type the email address you want to verify on the search box. It will bring Okay result if email is exists and is okay and Bad if email does not exist or has improper DNS records.

  1. email-checker.net

This is also used to check if emails are existing and in good state to send/receive messages.

Usage: Type https://email-checker.net/ on the browser and type your email address on the search box provided. It will check wherever the email is available.

NB: Experience tells us that if we need to check on email status using tool 7 and 8 above, it is important to compare results from both tools. Only when they match should we conclude.

DNS records

DNS records define everything about a domain’s hosted services. Website accessibility and proper email functionality depends on the DNS records. Without the proper DNS record, the hosting service is disrupted in one way or another. DNS management allows you to make use of one server for emails and another separate one for websites. The following are the most common types of DNS records:

  • Address Mapping Record (A) – It is also known as Address Record. It converts domain names to corresponding IPv4 address
  • IPv6 address records (AAAA) – converts domain names to corresponding IPv6 address
  • Canonical Name (CNAME) – The CNAME record specifies a domain name that has to be queried in order to resolve the original DNS query. Therefore CNAME records are used for creating aliases of domain names. CNAME records are truly useful when we want to point our domain to an external domain. In other cases we can remove CNAME records and replace them with A records and even decrease performance overhead.
  • Mail Exchanger (MX) – it specifies mail exchange for a DNS domain name. The information is used by Simple Mail Transfer Protocol (SMTP) to route emails to proper hosts. Typically, there are more than one mail exchange server for a DNS domain and each of them have set priority. MX records must point to a domain and not an IP.
  • Name servers (NS) – this specifies an authoritative name server for a given host
  • Reverse lookup pointer records (PTR)– this is used to lookup domain names based on IP addresses
  • Start of authority (SOA) – The record specifies core information about a DNS zone, including the primary name server, the email of the domain administrator, the domain serial number, and several timers relating to refreshing the zone.
  • Text record (TXT) –The text record can hold arbitrary non-formatted text string. Typically, the record is used by Sender Policy Framework (SPF) to prevent fake emails to appear to be sent by you. TXT is also used for DomainKeys, which verify that an email came from a trusted source.

These records can be viewed and edited from the cPanel Zone Editor or Advanced Zone Editor. In WHM, they can be edited by accessing WHM >> Home >> DNS Functions >> Edit DNS Zone.

Domain transfers in Kenya

Domain transfers in Kenya

Domain name transfer has never been easier. It usually took weeks to get a successful domain transfer. Some of causes of delays included:

  • Slow file transfer
  • Slow domain transfer at the current registrar
  • Lack of information in how to initiate and finish the domain transfer.

Truehost Kenya has solved these problems, now domain name transfer at Truehost Kenya comes with

  • Free -for .co.ke domain names transfer
  • Zero downtime – your website doesn’t need to go offline during domain transfer. – this is dependent with cooperation between current host and Truehost Kenya.
  • Free Cpanel files transfer
  • Free Email Transfer
  • Free account DNS configuration such as change of Name servers


Requirements for an Effective Domain Transfer

Place a domain transfer order at Truehost Cloud Website

Working Cpanel Credentials

Allow Truehost to Move your files, websites and emails from existing host company

Domain name EPP code from the current Registrar

Allow Transfer of domain from old registrar to Truehost Cloud

Free SSL Installation in Kenya

Free SSL Installation in Kenya

Installation and configuration of SSL – Secure Security Layer Certificate on a website or a server can be a challenging task for the first time.

It’s the expectation of every SSL buyer that they can just buy and install in a wizard-like manner – the typical way of software installation.


The Good News

Free Let’s Encrypt Integrated Cpanel

You just need to click, next, next and finish in a wizard-like installation.

Let’s Encrypt – is this special SSL Certificate that you install from Truehost Cloud Cpanel in a Wizard-like manner.


Free Manual Installation by SSL Experts

This is available for other commercial SSL certificates like Comodo, DigiCert, Globalsign, and Symantec among others.

Truehost Kenya offers free SSL Certificates Installation for every SSL order within 24 hours.

Order your SSL today at Truehost Kenya to get free SSL installation from the finest SSL experts in Africa.

SSL Certificate in Kenya

SSL Certificate in Kenya

SSL – Secure Socket Layer certificate are available at a fee and free of charge

SSL was the first cryptographic protocol for providing secure communication over internet, SSL was later succeeded by TLS (Transport Layer Security). Therefore even though the technology is referred to as SSL – in actual sense it is TLS.

Roles of SSL


Ensures data in transit (between a server a browser) is encrypted


Ensures the server you are drawing information from is the correct server.

Data Integrity

Ensures the data submitted, data requested is actually what is delivered.


SSL usually act as security seal or assurance seal that guarantees the web visitor that in deed they are dealing with the real verified business entity

Where to Buy SSL

Truehost Cloud is a top SSL store in Africa. At Truehost you get best prices for SSL Certificates. Truehost is a top store for

  1. DigiCert SSL
  2. Symantec SSL
  3. Comodo SSL
  4. RapidSSL
  5. Globalsign SSL
  6. Let’s Encrypt SSL

Get a free SSL certificate at Truehost Cloud.


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